Privacy policy

Privacy Policy

Last updated: 1 NOV 2025

Welcome to Urban Santhe.
We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit or make a purchase on our website [www.urbansanthe.com].

1. Information We Collect

When you visit our website, we may collect the following information:

a. Personal Information:

Email address Urbansanthe1@gmail.com
Billing and shipping address Mysore 570016

b. Payment Information:

Limited payment details are collected via secure payment gateways (Razorpay, Paytm, etc.).
We do not store your card or banking information on our servers.

c. Automatically Collected Data:

Your IP address, browser type, device information, and browsing activity on our site for analytics and security.

2. How We Use Your Information

We use your data to:

Process and deliver your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website and product offerings
Send occasional promotional offers or updates (only with your consent)

3. Data Protection & Security

Your information is stored on secure servers.
We use encryption (SSL) and industry-standard security practices to protect your data.
We never sell, rent, or trade your personal information to any third party.

4. Cookies

Our website uses cookies to enhance your shopping experience by remembering your preferences and cart details.
You can disable cookies through your browser settings, but some site features may not function properly.

5. Third-Party Services

We may use trusted third-party services such as:

Payment gateways (Razorpay, Paytm, etc.)
Courier partners for order delivery
Analytics tools like Google Analytics
These third parties have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

Access or update your personal information
Opt out of promotional emails
Request deletion of your personal data (as per applicable laws)

To exercise these rights, contact us at:
📧 Urbansanthe1gmail.com

7. Policy Updates

Urban Santhe reserves the right to update this Privacy Policy at any time.
Any changes will be reflected on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact:
📧 Urbansanthe1gmail.com